Shipping Policy

Shipping policy

All orders are processed either same day or next business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping estimates can be found via Australia Post but given the current Covid-19 situations delays may arise that are beyond our control.

Delivery Options

We are happy that we use Australia Post for our shipping needs. We may explore additional services in the future. This could be due to parcel size, cheaper cost of shipping and to allow a better shipping experience.

Local delivery

Free local delivery is available for orders over $60 within Orange NSW 2800. 

Our goal will be to deliver the item same day if your order is placed before 11:30am and if payment has been received. Otherwise the delivery may be arranged for the next business day.

If you have a preference for delivery you can add a comment during checkout and we will do our best to accommodate. If you have any questions around this you can reach us using our "Contact Us" page or at Info@TurtleTCG.com.au

Any local delivery will be contactless with face mask worn.

Pickup 

We do not currently offer pickup at this time but we will investigate this in the future when events have settled.